WEDA Partner: SATISFYD
Here to help you look internally at your business so you can continually deliver the best customer and employee experience.
SATISFYD was founded in 1998 as a leading provider of Customer & Employee Feedback Management Programs for over 1,000 dealers across North America. The Voice of the Customer Program is a full-service customer satisfaction survey process offering Parts, Service, Rental, Sales and Precision Farming experience surveys. The Voice of the Employee Program is an in-depth Employee Engagement Survey Solution that compares employee engagement at each location, department, and against the benchmark for dealers. We compare your employee and customer Net Promoter Scores to uncover actionable insights within your organization.