WEDA Partner: AgriSync
AgriSync remote support service for equipment dealers provides great customer service with less paperwork. It allows your dealer experts to see, solve and track agriculture support issues. AgriSync enables live video calling, allowing the advisor to see exactly what the farmer sees to help bring speed to resolution. Advisors can track their service time through a ticketing system and obtain instant feedback from customers.
WHAT IS AGRISYNC?
Maximize Your Uptime & Provide Higher Quality Service
Live Video Technology "See-what-I-See" video to solve issues remotely
Farmers Provide Instant Feedback
Ticketing System for Tracking Support
Individual & Team Web Dashboard
Advisor-to-farmer and advisor-to-advisor communication
Free for farmers
AgriSync’s Mobile App
Allows advisors at equipment dealers to see, solve, and track customer service issues, while the web dashboard allows the dealership to capture service time and farmer feedback.
What are customer saying about AgriSync 2.0?
“We provide innovative solutions that help our customers be more efficient and productive, and reduce downtime,” says Jeff Lemna, Director of Customer Support of RDO Equipment Co. “AgriSync helps us do that. We’re enhancing customer support and are standing by our commitment to keep our farmers up-and-running.”